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17. A
small number of people with complementary skills and knowledge who are
committed to common performance goals and interacting relationships for which
they hold themselves mutually accountable is referred to as a:
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a.
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dialectic group
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b.
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group
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c.
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team
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d.
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friendship group
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ANS: C
18. Which
of the following is (are) among the characteristics of effective teams?
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a.
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members support agreed upon
decision-making procedures
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b.
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members focus on individual goals
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c.
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members deal with conflict via using an
outside mediator
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d.
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all of these are among the
characteristics of effective teams
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ANS: A
19. Which
of the following is not among the characteristics of effective teams?
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a.
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members avoid conflict within the team
to keep smooth relations
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b.
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members communicate freely among
themselves
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c.
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members support agreed upon
decision-making procedures
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d.
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members have shared goals
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ANS: A
20. In
order to promote effectiveness, leaders should strive to attain all of the
following characteristics in their teams except:
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a.
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members know why the team exists and
have shared goals
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b.
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members engage in an equal amount of
task-oriented and self-oriented role behavior
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c.
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members are able to diagnose individual
and group processes and improve their own and the team's functioning
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d.
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members are willing to receive help from
one another and to give help to one another
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