What can the manner in which an incident or crisis is dealt with

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36. Which of the following is not one of the methods for maintaining organizational culture?
a.
criteria for selection and promotion
b.
reactions to incidents and crises
c.
allocation of rewards and status
d.
revision of the organizational structure
 
ANS:  D                 

   37.   What can the manner in which an incident or crisis is dealt with do to an organization's culture?
a.
change the culture
b.
reinforce the culture
c.
do either of these
d.
do neither of these

 ANS:  D                   

   38.   To what managers and teams pay attention is a powerful indicator of the organizational culture. An example would be
a.
managers demonstrating good behavior
b.
the response to a crisis
c.
a manager commenting on the sales figures
d.
the assignment of a corner office
 
ANS:    C
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