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31. What
source of intergroup conflict is likely when workers in both the sales and
manufacturing departments believe they need additional space in a small office
building in order to achieve their goals.
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a.
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task interdependency
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b.
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perceived differentiation
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c.
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perceived goal incompatibility
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d.
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perceived limited resources
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ANS: A
32. ____
refers to the interrelationships required between two or more groups in
achieving their goals.
|
a.
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task interdependency
|
|
b.
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perceived differentiation
|
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c.
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perceived goal incompatibility
|
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d.
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perceived limited resources
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ANS: A
33. In
the Teams Competency: “IBM’s Cross-Team Workouts,” when issues cannot be
resolved at the regional level, they are tackled at the:
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a.
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local level
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b.
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Pacific level
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c.
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global level
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d.
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next larger geographic level
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ANS: D
MSC: Recall
34. In
the model of interpersonal conflict handling styles, the extent to which a
person is concerned with satisfying one’s own concerns depends on the
extent to which the person is ____ in pursuing personal goals.
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a.
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cooperative or uncooperative
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b.
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competitive or uncompetitive
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c.
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assertive or unassertive
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d.
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aggressive or unaggressive
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ANS: C
