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39. Which of the following statements illustrates
the avoiding conflict-handling style?
a.
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It makes other people happy, I’m all for
it.
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b.
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I insist that my position be accepted
during a disagreement.
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c.
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I usually don’t take positions that will
create controversy.
|
d.
|
I try to dig into an issue to find a
solution good for all of us.
|
ANS: C
40. ____
is the interpersonal conflict handling style that may be used to stay away from
conflict, ignore disagreements, or remain neutral.
a.
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Forcing
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b.
|
Avoiding
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c.
|
Compromising
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d.
|
Accommodating
|
ANS: B
41. It
may be desirable to use the avoiding style for handling conflict in which of
the following circumstances?
a.
|
When unpopular courses of action need to
be taken to ensure long-term organizational effectiveness.
|
b.
|
All of these are circumstances in which
the avoiding style should be used.
|
c.
|
When there is equal power between the
parties in conflict.
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d.
|
When the issue is of minor or passing
importance.
|
ANS: D
42. Which
of the following statements illustrates the forcing conflict-handling
style?
a.
|
I shy away from topics that are sources
of disputes with my friends.
|
b.
|
It makes other people happy, I’m all for
it.
|
c.
|
I insist that my position be accepted
during a disagreement.
|
d.
|
I try to dig into an issue to find a
solution good for all of us.
|