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Statements regarding ethical dilemmas

23. Which of the following statements regarding ethical dilemmas is false?
a.
an ethical dilemma occurs when an individual or team must make a decision that involves multiple values
b.
the solution to an ethical dilemma simply involves choosing right over wrong
c.
some ethical dilemmas arise from competitive and time pressures
d.
leadership, rules, policies, and organizational culture can be helpful in resolving ethical dilemmas

 ANS:  B                  

   24.   In the Ethics Competency: Robert A. Eckert, Chairman & CEO, Mattel, Inc., Robert had to do what to maintain consumer trust in Mattel through those difficult weeks?
a.
stay with the organization
b.
be visible
c.
place an emphasis on quality
d.
divert the issue away from the media

 ANS:  B            
        
   25.   In the Ethics Competency: Robert A. Eckert, Chairman & CEO, Mattel, Inc., one of the most important characteristics a leader can possess for effective and ethical crisis management is _____.
a.
empathy
b.
resilience
c.
integrity
d.
values
 
ANS:  C                    
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