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1. According to Learning from Experience: Jim
Sinegal’s (the cofounder, president, and CEO of Costco Wholesale) management
philosophy is
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a.
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“We’re going to be a company that’s on a
first-name basis with everyone”
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b.
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“We are going to lead in pay and
benefits”
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c.
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“We are going to be very flexible with
our employee’s schedules”
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d.
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“We will not tolerate any slacking off
at work”
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ANS: A
2. According
to Learning from Experience: Jim Sinegal, the cofounder, president, and CEO of
Costco Wholesale, believes that customers shop at Costco for/because
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a.
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there is plenty of parking
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b.
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convenience
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c.
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quality
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d.
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price
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ANS: C
3. The
process by which people select, organize, ____ and ____ information from the
world around them is referred to as perception.
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a.
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evaluate; synthesize
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b.
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interpret; respond to
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c.
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identify; evaluate
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d.
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process; search for
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ANS: B
4. The
second to last step in the perceptual process is:
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a.
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observation
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b.
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interpretation
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c.
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organization
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d.
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selection
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