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Management by goals (MBG) and Management by objectives (MBO)

11. Goals may improve performance because goals make clear that rewards will occur with effort.


ANS: F

Goals may improve performance because goals make clear the type and level of performance expected.


12. Goals may improve performance because goals make clear the type and level of performance expected.


ANS: T


13. Particularly important in determining the level of challenge experienced by a person are two key attributes of goals: goal difficulty and goal clarity.


ANS: T


14. A management system that uses goal difficulty and goal clarity as its foundation for motivating employees is called management by goals (MBG).


ANS: F

A management system that uses goal difficulty and goal clarity as its foundation for motivating employees is called management by objectives (MBO).


15. Management by objectives (MBO) involves managers and employees jointly setting goals for performance and personal development, periodically evaluating the employee's progress toward achieving these goals, and then rewarding the employee.


ANS: T


16. Cardinal Health uses management by objectives to have employees identify several performance objectives that supports personal goals.



ANS: F

Cardinal Health uses management by objectives to have employees identify at least one performance objective that supports corporate goals.
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