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What is the motivated person’s first step?

131. If the anticipatory emotions are of sufficient intensity to motivate the individual, the individual will engage in those behaviors to reach their goals. What is the motivated person’s first step?
a.
develop a plan
b.
exert effort to exhibit behaviors
c.
outline behavior needed
d.
experience positive emotions


ANS:  A                   

132.   In the Diversity Competency: Deloitte & Touche, what was the “disturbing trend” partners were alerted to?
a.
five percent of the firm’s partners were women
b.
the turnover rate for women throughout the firm was 30 percent
c.
both of these
d.
neither of these


ANS:  C                   

133.   In the Diversity Competency: Deloitte & Touche,  what changes were made to reverse the “disturbing trend”
a.
flexible work arrangements and increased pay for women
b.
job sharing and paid child care leave
c.
telecommuting and a company car
d.
all of these


ANS:  B                   

134.   Managers can create positive emotions in their organizations through all of the following except:
a.
help people find positive meaning in their work lives
b.
express gratitude
c.
send twice as many positive communications as negative
d.
celebrate small wins


ANS:    C
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