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95. Julie Brown, an administrative assistant at
Virginia Tech, had a new software package for graphics on her desk for a month.
She knew that she had to learn how to use it even though her supervisor hadn't
put any pressure on her to do so. She worked at home during the evenings so
that she could master the new software. Julie learned how to use this new
software through ____.
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a.
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vicarious learning
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b.
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self-control
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c.
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forethought
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d.
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self-efficacy
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ANS: B
96. When
a manager engages in ____, employees are given the authority, skills, and
self-control to perform their tasks.
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a.
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self-control
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b.
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operant conditioning
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c.
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self-efficacy
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d.
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empowerment
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ANS: D
97. An
individual's estimate of his or her own ability to perform a specific task in a
particular situation is that individual’s:
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a.
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self-management
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b.
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self-efficacy
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c.
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vicarious learning
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d.
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empowerment
|
ANS: B
98. In
Teams Competency: Steelcase, Inc., team members who stay after their shifts to
watch how other employees perform certain tasks are engaging in:
|
a.
|
empowerment
|
|
b.
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self control
|
|
c.
|
vicarious learning
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d.
|
forethought
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