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Various types of organizational competencies

93. The diversity competency includes the knowledge, skills, and abilities to recognize and implement needed adaptations or entirely new transformations in the people, tasks, strategies, structures, or technologies in a person's area of responsibility.

ANS: F

This is the definition of the change competency.

94. The change competency can be implemented on its own, without use of any of the other competencies.

ANS: F

The change competency requires the use of all six of the other foundation competencies.

95. Only pressures external to the organization need to be considered in the change competency.

ANS: F

The ability to diagnose both internal and external pressure for and resistance to change in specific situations is a key KSA needed to manage change.

96. Individuals with the ability to identify key issues and diagnose them by examining the basic factors of who, what, why, when, where, and how are demonstrating the self competency.

ANS: F

Individuals with the ability to identify key issues and diagnose them by examining the basic factors of who, what, why, when, where, and how are demonstrating the change competency.

97. The key KSAs of the change competency include seeking, gaining, sharing, and applying new knowledge in the pursuit of constant improvement, creativity, and entirely new approaches or goals.

ANS: T 
 98. One of the change competency KSAs is providing leadership in the process of planned change. The approaches to change vary under different conditions.

ANS: T
99. New technologies are increasing the need for constant learning, adaptation, and innovation by individuals, groups and entire organizations, as, for example, through the Internet.

ANS: T

100. In “Blur: The Speed of Change in the Connected Economy,” the authors propose a formula to represent the rapidly accelerating rate of technological and other changes. In the formula, speed is every aspect of how organizations operate and change in real time.

ANS: T
101. In “Blur: The Speed of Change in the Connected Economy,” the authors propose a formula to represent the rapidly accelerating rate of technological and other changes. In the formula, intangibles refer to the intangible part of a transaction (such as reputation) that are growing faster.

ANS: T
102. In Change Competency: Indra Nooyi Leads Change at PepsiCo, Nooyi’s new strategy is to balance the profit motive with making healthier snacks, striving for a net-zero impact on the environment, and taking care of the workforce.

ANS: T

103. In Change Competency: Indra Nooyi Leads Change at PepsiCo, Nooyi states the she wished they had taken trans fats out of Pepsi’s foods sooner, since they were one of the last companies to do so.

ANS: F

Actually, Pepsi was one of the first companies to take out trans fats.
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