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Suggested ways to prevent violence in the workplace

117. Triggering events for violent acts can include all of the following except:
a.
strange behavior
b.
being suspended
c.
severe criticism from one's superior
d.
poor performance review


ANS:  A                   

118.   All of the following are suggested to prevent violence in the workplace except:
a.
have a three-strikes-you're-out violence policy
b.
train employees on workplace violence
c.
perform background checks on new hires
d.
provide counseling to employees


ANS:  A                   

119.   The fourth level of behavior on the violence continuum of the harm model of aggression is:
a.
mayhem
b.
anger
c.
aggression
d.
harassment


ANS:  A                   

120.   Individuals who engage in workplace violence at the rage and mayhem levels frequently exhibit clear observable warning signs, including all of the following except:
a.
becoming reclusive
b.
lack of sensitivity to slights from others
c.
deteriorating personal appearance
d.
performance problems


ANS:    B
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