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117. Triggering events for violent acts can include
all of the following except:
a.
|
strange behavior
|
b.
|
being suspended
|
c.
|
severe criticism from one's superior
|
d.
|
poor performance review
|
ANS: A
118. All
of the following are suggested to prevent violence in the workplace except:
a.
|
have a three-strikes-you're-out violence
policy
|
b.
|
train employees on workplace violence
|
c.
|
perform background checks on new hires
|
d.
|
provide counseling to employees
|
ANS: A
119. The
fourth level of behavior on the violence continuum of the harm model of
aggression is:
a.
|
mayhem
|
b.
|
anger
|
c.
|
aggression
|
d.
|
harassment
|
ANS: A
120. Individuals
who engage in workplace violence at the rage and mayhem levels frequently
exhibit clear observable warning signs, including all of the following except:
a.
|
becoming reclusive
|
b.
|
lack of sensitivity to slights from
others
|
c.
|
deteriorating personal appearance
|
d.
|
performance problems
|
