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Business Process Re-engineering involves examining business processes and making substantial changes in the day to day operation of the organisation. It involves the redesign of work by changing the activities.
A business process consists of a collection of activities that are linked together in a coordinated and Sequential manner to achieve goal & objective.
For example, material handling might be classed as a. scheduling production,
b. storing materials,
c. processing purchase orders,
d. inspecting materials and
e. paying suppliers.
c. processing purchase orders,
d. inspecting materials and
e. paying suppliers.
The aim of business process re-engineering is to improve the key business process in an organisation by focusing on
a. simplification,
b. cost reduction,
c. improved quality and
d. enhanced customer satisfaction
b. cost reduction,
c. improved quality and
d. enhanced customer satisfaction
